We would like to thank each of our clients for counting on Stemp as your IT department during the past year. We look forward to making your businesses run more smoothly and productively through the use of technology in the coming year. At Stemp Systems, we’ve built a reputation for developing creative solutions to help our clients…
Category Archives: Customer Service
Team Orange Conquers Sandy
Team Orange, As we look back to the severe disruption to the NYC metropolitan area caused by Hurricane Sandy, we are keenly aware of the pivotal role Stemp Systems plays in the continuity of service to our clients. As the outsourced IT Management team to our clients, the efforts of Stemp Systems…
Stemp Partners with Dell in the EMR Channel Program
Dell Services recently launched a new program to sell Electronic Health Record systems and related hardware to physicians through solutions partners. Dell has chosen Stemp Systems as one of the few IT solutions providers in the NYC area to partner with them in this program. Stemp Systems has been a Dell reseller channel partner since…
Day and Night We’re Working for You
Stemp Systems support is available when YOU need it, day or night. We’ve added a new help desk slot, enabling us to provide help desk services to our clients throughout the night, every night of the business week. If you’re up all night in the office working on a project and loose your connection to…
Featured Posts
Penny Wise and Shekel Foolish
Everyone likes to save money by reducing expenses, but sometimes we don’t focus on the right things and it ends up costing us more in the long run. Stemp Systems recently brought on a new client, a company that opened up a new office near our building. When I first met this neighbor, I walked…
Continue Reading »Starting Over With a New EHR System
When to Start Over Is your medical practice considering starting over with a new EHR system? Studies have shown an increase in dissatisfaction with EHRs over the course of time, being caused by a variety of factors, as we discussed in last week’s blog post. A 2012 study of 300 prospective EHR buyers by KLAS…
Continue Reading »Growing Dissatisfaction with EHRs
Studies Confirm Dissatisfaction It comes as no surprise, to those working in and with Health IT, that studies are finding many providers are not happy using Electronic Health Records (EHR) systems. Several studies have shown dissatisfaction with EHR systems is on the rise. A survey of 4,279 clinicians was conducted between March 2010 and December…
Continue Reading »Keeping Your Business Up When The Cloud Crashes
Harsh weather, demand overload, technical malfunction, viruses, and hackers can all knock out the cloud. Thousands of cloud users were affected by outages in the past year. While in most cases there is nothing you can do but wait it out, there are some actions your business can take to minimize the damage caused when…
Continue Reading »The Cloud Crashed – Again: Understanding “The Cloud”
2012 was a year in which the cloud crashed – several times – bringing down a host of hosted services. And this trend is continuing in 2013. What are hosted services? What actually happens when the cloud crashes? And what does this mean for you? What are cloud hosted services? “A hosted service is a…
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